Refund and Returns Policy

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

SATURDAY 15 & SUNDAY 16 JULY 2023

Welcome

Thank you to all our patrons, exhibitors, stallholders, volunteers and sponsors in the community who make every Show a tremendous success.

Who We Are

The Samford Show Society is a ‘not for profit’ incorporated organisation. Our committee of volunteers are trustees of the Samford Showground; our role is to ensure this major facility can be used safely and responsibly in the provision of entertainment for the Samford Community and surrounding district, associations and clubs and sponsors of private functions.

We are very supportive of events which raise funds for community groups and organisations, showcase local events and artists, raise the profile of the Samford Community and provide entertainment for Samford and neighbouring communities.

Volunteer

We welcome any new volunteer members to help us stage this great annual community festival. You can support the Samford Show and all those involved by volunteering, sponsoring or liking our Facebook page. As always, the annual Samford Show and our year-round stewardship of the facility is undertaken by a band of enthusiastic volunteers. You too, can become a part of this iconic Show by registering your interest to volunteer through our contact page.

Samford Showgrounds

The Showground is situated approximately 25km from Brisbane City and 7km from Samford Village, in a unique country setting cradled by Mount Glorious, Mount O’Reilly, Mount Nebo and D’aguilar State Forest. Set in 40 lush acres, we have camping facilities, powered sites for caravans, various buildings that can be hired out year-round together with an arena and pavilion. Many events can be held at the same time owing to the large area and facilities available. Our live-in manager maintains the grounds and deals with any issues.

Caravan, Camping & Hire Facilities

The Samford Show Society’s resident manager, Terry Rowbottom, is able to provide advice and help.
The Showground has facilities for caravans and camping for individuals and clubs. Facilities such as pavilion, kitchen/bar and arena are available for hire. To explore the facilities and enjoy the peace and quiet of these surroundings you will find the contact detail on the Camping & Facilities Hire page.

Samford Show Competition Entry forms

The 2023 competition forms will be uploaded as they become available.

Please click on the links below for schedules, brochures, programs and entry forms.

2023 Competition show entry forms

2023 Show Community Survey

Please take a moment and complete our short survey.

Or scan the QR code.